Butler Bell Instructions

Step-by-Step Guide for setting up Butler Bell

- The Package

The Butler Bell that you have just bought comes in a box that consist of the following:

• 1 x Butler Bell
• 1 x Butler Bell mounting kit
• 1 x Complimentary coaster

- Instructional Video

- Different Parts of the Butler Bell

• On/Off Switch
• USB Type-C Charging Port
• LED Light 1
• LED Light 2
• Lanyard Hole
• Reset Button

- Minimum Requirements

For the Butler Bell to work as it is intended, you will need to have the following:

1. The Butler Bell
2. WiFi signal (or hot spot) in the proximity of the Butler Bell
3. An internet connection
4. An account with the Health Butler

- How the Product Works

When the Butler Bell is pressed, the Butler Bell will send a signal to the Health Butler in the Cloud via the WiFi signal and the internet connection.

By default, an email alert will be sent when the Butler Bell is pressed. If you want to receive the alert via WhatsApp as well, you will need to register the mobile phone number in your account in the Health Butler.

- Preparing your Butler Bell

Step 1:  Create Your Account

Create an account in the Health Butler app at healthbutler.io. You can choose either the:

1. Free account; or
2. Paid Subscription account.

The Free account allows you to register one mobile phone number where all messages and alerts are sent to. For the Paid Subscription account, it allows you to register up to four different mobile numbers via the Caregiver feature. Visit this site for the complete list of differences between these two types of accounts.

You may watch this video for Step 2 and 3.

Step 2:  Assign the Butler Bell to Your Account

You will need to assign the Butler Bell (that you have purchased) to your account so that the Butler Bell is uniquely attached to you.

1. Log in into the Health Butler using the Account that you have created in Step 1.
2. At the Left Side Bar, click on the option “Butler Bell”.
3. Then click on “+ Butler Bell” on the Health Butler to register your Butler Bell by scanning the QR Code that is located on the underside of the Butler Bell.

Note: If you are using your PC/laptop to register your Butler Bell, you will need to use the camera on your PC/laptop to scan the QR Code. If you are using your mobile phone to register your Butler Bell, you will need to use the camera in your mobile phone to register your Butler Bell.

You can give a name to your Butler Bell at any time. The name can be associated with the user, or the name of the location if you plan to mount the Butler Bell permanently in that location.

There is no limit to the number of Butler Bell that you can assign to each Account.

Step 3:  Connecting the Butler Bell to the Home WiFi

If you are using the Butler Bell for the first time, you will need to configure and connect the Butler Bell to your home WiFi (SSID).

1. Turn on the Butler Bell. You will see a white LED light (LED Light 1) blink once. This means that the Butler Bell is awake now.
2. The default WiFi (SSID) provided by the Butler Bell is printed on the underside of the Butler Bell next to the QR Code. Use your mobile phone to search for the WiFi (SSID) that corresponds to the one printed on the Butler Bell.
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3. When you select the default WiFi (SSID), you will see a screen (see diagram below). Enter your home WiFi (SSID) and password into this screen so that the Butler Bell will connect to the internet via your home WiFi connection.
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4. If you are successful, at this stage, you will see a green light (LED Light 2). This means that your Butler Bell is ready to be used.

Step 4:  Testing the Butler Bell

It is recommended that you test the setup of the Butler Bell by doing a test run – press the Butler Bell and see whether:

1. If you want to be alerted by WhatsApp as well – From the registered mobile phone, see if the Butler Bell alert message appears in the WhatsApp.
2. If you want to be notified by email only – Go to your registered email and see if you receive an email alert that the Butler Bell has been pressed.

- Butler Bell Colour Coding

When using the Butler Bell, you will see several different lights appearing on the device at different time. The table below explains what each of the colour mean:

- Charging Your Butler Bell

When you are not using the device, the Butler Bell will automatically go into the Sleep mode. This is to conserve the battery power.

When you press the Butler Bell after the device has gone into the Sleep mode, the Butler Bell will wake up and send out the alert as though it is awake all this time.

Under normal circumstances, the Butler Bell can last for about one month before you need to recharge the Butler Bell.

To recharge the Butler Bell, you will need to use the USB Type-C charging cable (sold separately).

Other Details

- Product Specification

Butler Bell comes with the following specification:

- Storage Instructions

The Butler Bell should be stored in a cool, dry, and dust-free place to prevent deformation and moisture-related issues. Additionally, keep the Butler Bell away from direct heat and high temperatures.

- Cleaning Instructions

The Butler Bell is designed to be splash-proof. You may use a soft cloth to gently clean the surface of the product with mild soap and warm water if needed.

- Warranty and Service

Each Butler Bell comes with a 1-year (carry-in) warranty.

This warranty is limited strictly to defects arising from the manufacturing process. Any issues not directly attributable to manufacturing defects are expressly excluded from coverage. The Butler Bell warranty covers:

1. Manufacturing defects

The warranty strictly covers defects that are unequivocally the result of the manufacturing process. This includes flaws in materials or workmanship that were present at the time of production.

2. Functional failures due to manufacturing issues

If the Butler Bell fails to function as intended due to manufacturing defects, repairs or replacements will be provided.

However, the following below is not covered under the warranty:

1. Accidental damage

Any damage resulting from accidents, misuse, or tampering (including but not limited to dropping the device or exposure to liquids) is absolutely not covered.

2. Wear and tear

Normal wear and tear that occurs over time, including but not limited to battery depletion, is not covered under any circumstances.

Need Further Help?

If you require further help, you may send your enquiries here.